Account Manager
Job Description
Account Managerandnbsp;
Location:andnbsp;Hybrid (2 Days Remote, 3 Days Office After Probation)
Salary:andnbsp;andpound;28500andnbsp; Plus a 5% annual bonus - OTE andpound;29920
Hours:andnbsp;Monday - Friday, 37.5 hours (Flexible Between 8AM - 6 PM)
About the Role
We are looking for an experiencedandnbsp;Account Manager/Coordinator to join our dynamic team. As anandnbsp;Account Manager, you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships. andnbsp;
What You'll Be Doing...
Why Join Us?
Fantastic Perks andamp; Benefits...
Location:andnbsp;Hybrid (2 Days Remote, 3 Days Office After Probation)
Salary:andnbsp;andpound;28500andnbsp; Plus a 5% annual bonus - OTE andpound;29920
Hours:andnbsp;Monday - Friday, 37.5 hours (Flexible Between 8AM - 6 PM)
About the Role
We are looking for an experiencedandnbsp;Account Manager/Coordinator to join our dynamic team. As anandnbsp;Account Manager, you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships. andnbsp;
What You'll Be Doing...
- Acting as the main point of contact for assigned accounts, ensuring excellent client management
- Assisting customers with enquiries via email andamp; phone
- Managing business customer relationships and strengthening key accounts
- Handling enquiries from start to finish and providing tailored solutions
- Resolving complaints where required and ensuring a positive outcome
- Liaising with third parties andamp; internal teams to support client needs
- Completing high volumes of administrative tasks related to account management
- Previous experience in anandnbsp;Account Manager/Co-ordination role or telephone-based customer service/call centre experience
- Ability to manage multiple client accounts and meet deadlines
- Strong communication, negotiation, and relationship management skills
- Excellent multitasking and organisational abilities
- Strong administrative skills with attention to detail
- Proficiency in Microsoft Office (Excel andamp; Outlook)
Why Join Us?
Fantastic Perks andamp; Benefits...
-
- Huge Discounts on vehicles
- Employee assistance programme
- Competitive salary with bonus potential
- Onsite parking and nursery
- Hybrid working (2 days from home per week)
- Volunteer days
- Life assurance
- Complimentary office refreshments
- Generous pension scheme (up to 15% employer contribution)
- Wellbeing initiatives, including monthly wellbeing hour and events
- Private medical insurance
- 25 days annual leave + bank holidays
- Employee discounts and retail perks