Job Details

Care Coordinator / Scheduler

Job Description
Are you an organised, people focused individual with experience in domiciliary care scheduling? Do you thrive in a fast paced environment where no two days are the same?
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We are recruiting a full time Care Coordinator to support the delivery of high quality, person centred care across two established and growing home care services in South Wales.
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This is a key role within the office team, responsible for ensuring safe, efficient scheduling while supporting carers and maintaining exceptional service standards for clients and their families.
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The Role
  • Create and manage weekly staff rotas across two territories
  • Ensure all care visits are covered safely and efficiently
  • Respond to last minute changes including sickness and emergency cover
  • Support recruitment, onboarding and introductions of new care professionals
  • Liaise with clients and families regarding care arrangements
  • Participate in the on call rota
  • Maintain accurate records and ensure compliance with regulatory requirements
  • Work closely with the Registered Manager to support branch growth and quality
What We're Looking For
  • Previous experience as a Care Coordinator, Scheduler or Senior within domiciliary care
  • Strong understanding of rota management and workforce planning
  • Excellent organisational and problem solving skills
  • Confident communicator, able to manage competing priorities calmly
  • IT confident with scheduling systems
  • Full UK driving licence
What's on Offer
  • Salary between andpound;26,000 and andpound;28,000 depending on experience
  • Supportive management team
  • Opportunity to be part of a growing, values led care organisation
  • Real opportunity for progression as the services expand
This is a fantastic opportunity for someone who understands that great coordination is at the heart of great care delivery.
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If you are ready for your next step in care management and want to be part of a professional and supportive team, we would love to hear from you.