Job Details

Rooted in Care. Giving Change a Chance.andnbsp;

At Arbour Healthcare Group, we provide specialist residential care for children and young people who need safe, consistent, nurturing and emotionally attuned adults around them.andnbsp;

We provide support to young individuals with complex needs, such as emotional, behavioural, and learning disability needs, as well as trauma histories and experiences that may have influenced theirandnbsp;perceptionsandnbsp;of themselves, others, and the world.andnbsp;

Our work is not about simply managing behaviour. It is about understanding the story behind it, creating safety, buildingandnbsp;trustandnbsp;and helping young people believe that change is possible.andnbsp;

Guided by our RESET Care Model, we are relentless in our pursuit of positive outcomes. RESET means Reassure, Empower, Support, Educate and Transition. It is more than a model on paper. It is how we expect care,andnbsp;leadershipandnbsp;and decision-making to show up every day.andnbsp;

We are now looking for an exceptional Registered Childrenandrsquo;s Home Manager to lead one of our specialist solo-occupancy residential childrenandrsquo;s homes.andnbsp;

This is a hands-on leadership role for someone who can be visible,andnbsp;accountableandnbsp;and deeply involved in the day-to-day life of the home. At Arbour Healthcare Group, our leaders do not lead from a distance. They lead with presence,andnbsp;purposeandnbsp;and professional curiosity.andnbsp;

About the roleandnbsp;

As Registered Childrenandrsquo;s Home Manager, you willandnbsp;be responsible forandnbsp;the safe,andnbsp;effectiveandnbsp;and compliant running of the home.andnbsp;

You will lead your team to deliver high-quality, child-centred care that is aligned with CIW expectations, statutory requirements, safeguardingandnbsp;responsibilitiesandnbsp;and Arbour Healthcare Groupandrsquo;s values.andnbsp;

You will be accountable for embedding the RESET Care Model, developing your staff team,andnbsp;maintainingandnbsp;high standardsandnbsp;of care, driving qualityandnbsp;improvementandnbsp;and ensuring every young person is supported to feel seen, heard, safe and understood.andnbsp;

You will alsoandnbsp;be responsible forandnbsp;the operational, financial,andnbsp;regulatoryandnbsp;and people-management duties that come with leading a residential childrenandrsquo;s home.andnbsp;

This is not a work-from-home leadership role. You will be present in the home, visible to your team, active in practice and confident leading from the front.andnbsp;

Key responsibilitiesandnbsp;

• Lead and manage the day-to-day operation of the residential childrenandrsquo;s homeandnbsp;

• Ensure the home is safe, nurturing, well-led and compliant withandnbsp;CIW standardsandnbsp;

• Embed the RESET Care Model and ensure trauma-informed practice is reflected in daily careandnbsp;

• Champion safeguarding, childandnbsp;protectionandnbsp;and professional curiosity across the serviceandnbsp;

• Lead, supervise,andnbsp;supportandnbsp;and develop the Deputy Manager and Residential Childrenandrsquo;s Support Workersandnbsp;

• Ensure care plans, risk assessments and placement plans are implemented,andnbsp;reviewedandnbsp;and kept up to dateandnbsp;

• Promote positive outcomes for young people across emotional wellbeing, education, health, relationships, lifeandnbsp;skillsandnbsp;and independenceandnbsp;

• Build effective relationships with social workers, families, schools, health professionals, localandnbsp;authoritiesandnbsp;and external agenciesandnbsp;

• Manage incidents, safeguardingandnbsp;concernsandnbsp;and crisis situations calmly,andnbsp;professionallyandnbsp;and decisivelyandnbsp;

• Oversee rotas, staffing levels, supervision, appraisals,andnbsp;trainingandnbsp;and workforce developmentandnbsp;

• Maintainandnbsp;accurateandnbsp;records and ensureandnbsp;high standardsandnbsp;of digital documentationandnbsp;

• Lead on quality assurance, audits, serviceandnbsp;improvementandnbsp;and preparation for inspectionsandnbsp;

• Participate in the on-call rotaandnbsp;

• Role-model best practice on the floor and create a culture of accountability,andnbsp;learningandnbsp;and reflectionandnbsp;

What we are looking forandnbsp;

We are looking for a strong,andnbsp;capableandnbsp;and values-led Registered Manager who understands the responsibility that comes with leading a childrenandrsquo;s home.andnbsp;

You will need to bring professional confidence, emotional resilience, regulatoryandnbsp;knowledgeandnbsp;and the ability to lead people through both progress and challenge.andnbsp;

You will have:andnbsp;

At least 2 yearsandrsquo; experience working with children in a residential care environment within the last 5 yearsandnbsp;

At least 1andnbsp;yearandrsquo;s experienceandnbsp;in a senior role, such as Team Leader, Deputy Manager or equivalentandnbsp;

Level 5 Diploma in Leadership for Health and Social Care and Children and Young Peopleandrsquo;s Services, or a commitment to work towards this (we will pay for your qualification)andnbsp;

Strong knowledge of safeguarding, childandnbsp;protectionandnbsp;and safer care practiceandnbsp;

A good understanding of Ofsted and/or CIW regulations, inspectionandnbsp;frameworksandnbsp;and compliance expectationsandnbsp;

Experience leading,andnbsp;supervisingandnbsp;and developing staff teamsandnbsp;

The ability to manage challenging situations,andnbsp;incidentsandnbsp;and crisis responses safely and professionallyandnbsp;

Strong written and verbal communication skillsandnbsp;

Confidence using digital systems, including Word, Excel,andnbsp;PowerPointandnbsp;and paperless care-recording systemsandnbsp;

A clear commitment to working flexibly, including some evenings, weekends,andnbsp;nightsandnbsp;and on-call responsibilities whereandnbsp;requiredandnbsp;

The ability to lead with warmth, boundaries,andnbsp;consistencyandnbsp;and accountabilityandnbsp;

What will make you successfulandnbsp;

• You will be successful in this role if you can balance care with compliance, warmth with boundaries, and ambition with professional discipline.andnbsp;

• You must be able to hold the whole home in mind. That means the young person, the staff team, the rota, the budget, the records, the risks, theandnbsp;regulatorsandnbsp;and the outcomes.andnbsp;

• You will need to be the kind of leader who notices when standards drift, steps in when practice needs support and challenges anything that does not serve the best interests of the young person.andnbsp;

• You will also need to lead a Progress Project with or for a young person. This means driving a meaningful piece of work that showsandnbsp;clear evidenceandnbsp;of a young person being challenged,andnbsp;supportedandnbsp;and changed in a positive way.andnbsp;

What makes Arbour Healthcare Group different?andnbsp;

At Arbour Healthcare Group, our mission is clear:andnbsp;Rooted in Care. Giving Change a Chance.andnbsp;

We believe every young person has the right to be seen, heard, safe and supported.andnbsp;

Our RESET Care Model places healing, trust, emotionalandnbsp;safetyandnbsp;and human connection at the centre of our work. We do not simply manage behaviour. Weandnbsp;seekandnbsp;to understand the unmet need, theandnbsp;storyandnbsp;and the communication behind it.andnbsp;

We also believe staff deserve strong leadership, clearandnbsp;expectationsandnbsp;and the right support to do their jobs well. As a Registered Manager, you will play a key role in creating that culture.andnbsp;

Why join Arbour Healthcare Group?andnbsp;

• Permanent full-time leadership roleandnbsp;

• Opportunity to lead a specialist solo-occupancy childrenandrsquo;s homeandnbsp;

• A values-led organisation with a clear therapeutic care modelandnbsp;

• Leadership development and progression opportunitiesandnbsp;

• Bespoke training linked to trauma-informed care,andnbsp;safeguardingandnbsp;and residential childcareandnbsp;

• Enhanced annual leave allowanceandnbsp;

• Company pension schemeandnbsp;

• Meals and essentials provided while on shiftandnbsp;

• Supportive senior leadership structureandnbsp;

• A genuine sense of community and shared purposeandnbsp;

• A chance to shape a home, develop a team and change the direction of a young personandrsquo;s lifeandnbsp;

Our expectationsandnbsp;

This is a senior leadership role, and the expectations are high.andnbsp;

You will be expected to be visible, proactive,andnbsp;organisedandnbsp;and accountable.andnbsp;

You will need to lead on the floor, not just from the office.andnbsp;

You will need to own your service, understand your young person, develop yourandnbsp;teamandnbsp;and ensure the home is alwaysandnbsp;inspection-ready.andnbsp;

You will need to use digital systems confidently, as Arbour Healthcare Groupandnbsp;operatesandnbsp;paperless services.andnbsp;

You will need toandnbsp;participateandnbsp;in the on-call rota and fully understand the needs of your service across all shift patterns.andnbsp;

Most importantly, you will need to believe that change is possible, even when progress is not immediate.andnbsp;

Ready to give change a chance?andnbsp;

If you are an experienced childrenandrsquo;s residential leader who wants to build something meaningful, lead with purpose and help young people reset the direction of their lives, we would like to hear from you - so apply now.andnbsp;