Job Details

Contract Support - Liverpool Steet - Temp to Perm (Immediate Start)

Location: Liverpool Street

Basic Salary:35,000 per annum/ -21.90p/h Via Umbrella

Working Hours:-Monday to Friday 8am - 5pm

We are seeking a highly organised and proactive Contract Support-to join our on-site facilities management team within a busy multi-tenanted commercial office building in Liverpool Street.-This role is key to ensuring the smooth coordination of administrative, financial, and operational support services, contributing to high levels of client satisfaction and efficient contract delivery.

Key Responsibilities:

Administrative Support

• Provide day-to-day administrative support to the facilities and contract management team
• Maintain accurate records of all contract documentation, compliance logs, and service reports
• Manage correspondence, including emails, calls, and tenant queries in a professional and timely manner
• Prepare reports, presentations, and documentation as required

Financial andamp; Contract Support

• Assist with budget tracking, cost control, and financial reporting with experience of working on fully comprehensive contracts-
• Process purchase orders, invoices, and supplier payments in line with company procedures
• Support monthly financial reviews and reporting cycles focusing on debt and unbilled revenue-
• Maintain accurate financial records and support audits when required

Client andamp; Tenant Liaison

• Act as a key point of contact for tenants, addressing queries and service requests via the use of Vicinitee and Concept CAFM systems
• Build and maintain strong relationships with occupiers and stakeholders
• Coordinate tenant communications, notices, and updates

Facilities Coordination

• Support the planning and scheduling of maintenance and service activities through the use of an 11-engineer shift team-
• Liaise with contractors and service providers to ensure timely delivery of services
• Monitor service performance and ensure compliance with SLAs and KPIs
• Assist in health andamp; safety compliance, including record-keeping and reporting

Key Requirements:

• Previous experience in a contract support, facilities management, or administrative role
• Strong organisational and multitasking abilities
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Financial administration experience (invoicing, PO management) required, previous use of Coups and Power BI platforms advantageous.
• Ability to work independently and as part of a team in a fast-paced environment
• Detail-oriented with a high level of accuracy
• Proactive and solution-focused approach
• Professional and customer-focused mindset
• Reliable, punctual, and adaptable

If this role is of interest then please do apply for the role below.