Customer Service Advisor - Italian & Spanish - Remote
Job Description
Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian andamp; Spanish Speaking Customer Service Advisor / Claims Advisor on a fully remote basis to a Tech Scale up.
As an Italian andamp; Spanish Speaking Account Coordinator / Claims Advisor it will be your responsibility to work with customers, primarily those based in the Italian andamp; Spanish speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner.
Roles andamp; Responsibilities:
- Deliver high quality customer service
- Assist with Customer's enquiries
- Process Claims via the telephone, fax, e-mail or internet
- Be proactive in the area of Customer retention
Person Specification:
- Fluent in Italian andamp; Spanish
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive "can do" attitude
This is a full time Permanent position offering an annual salary of up to -30,000 + attractive company benefits.
The role offers flexibility to work from home / Remote working 5 days a week (100% of the time)
Advancing People Multilingual - Recruitment Specialists
Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.