Job Details

Customer Service Engineer

Job Description

Our engineering client based near Hedge end is looking for a technical services coordinator.

The successful candidate will be required to interface with clients, deal with inbound queries / orders and troubleshoot technical problems.

You will also be required to carry out the following:

  • Identify parts
  • Raise orders on system and quote for parts
  • Collaborate with other teams to resolve technical issues
  • Manage customer expectations and keep them updated at all times
  • Professionally pack and label parts for shipment

The ideal candidate will have the following skills / background:

  • Proven experience in a technical (engineering) role
  • A sound knowledge of electrical, mechanical and hydraulic componentsandnbsp;
  • High proficiency in MS products, word, outlook, excel
  • Reliable and effective communication skills

This is a fantastic opportunity to join a local and growing engineering business.


Hours:
37.5 hrs per week
Monday - Fridayandnbsp;

Salary:andnbsp;
andpound;38,000p/a - andpound;42,000p/a