Job Details

Customer Service Executive/ Co-ordinator

Job Description
Customer Service Executive/ Co-ordinatorandnbsp;
Location: Hybrid andndash; 2 days from home, 3 days in-office, Following probation Salary: andpound;28,500 plus a 5% bonus andndash; OTE andpound;29900
Plus fantastic benefits which include the following
    • Huge Discounts on vehicles
    • Competitive salary with bonus potential
    • Onsite parking and nursery
    • Hybrid working (2 days from home per week)
    • Volunteer days
    • Employee assistance programme
    • Life assurance
    • Complimentary office refreshments
    • Generous pension scheme (up to 15% employer contribution)
    • Wellbeing initiatives, including monthly wellbeing hour and events
    • Private medical insurance
    • 25 days annual leave + bank holidays
    • Employee discounts and retail perks
Hours: Monday to Friday, 37.5 hours per week (flexible between 8 AM andndash; 6 PM)
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Dynamite Recruitment is proud to be supporting an award-winning business in their search for talented people to join their business !
We are currently recruiting for an exciting Customer Service Executive position with a leading, well-established business. This is a fantastic opportunity for someone with a background in telephone-based customer service whoandrsquo;s looking to develop their career in a dynamic and supportive environment.
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What youandrsquo;ll be doing:
As a Customer Service Executive, you will be :
  • Assisting customers over the phone and by email with a wide range of enquiries
  • Managing client accounts and building lasting relationships
  • Following enquiries through from initial contact to resolution
  • Handling complaints in a professional and empathetic manner
  • Working with internal departments and third parties to support customer needs
  • Completing a range of administrative tasks and call handling duties
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What weandrsquo;re looking for:
  • Previous telephone-based customer service or call centre experience
  • Strong communication and interpersonal skills
  • Ability to multitask and work under pressure
  • Great attention to detail and solid admin skills
  • Proficiency in Microsoft Office, especially Outlook and Excel
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If youandrsquo;re passionate about delivering excellent service and want to work in a vibrant, people-focused team, weandrsquo;d love to hear from you!

and#55357;and#56542; For more information or a confidential chat, contact Fran Curtis at Dynamite Recruitment on (phone number removed), or simply apply now and weandrsquo;ll be in touch.

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