Job Details

Platinum Travel Recruitment are collaborating with a fabulous forward thinking elite cruise brand that offer Luxury Ocean,andnbsp;Expedition, andamp; Specialist Cruisesandnbsp;in unique and niche destinations worldwide.

**Please note only suitable candidate who have sold and been on Expedition / Small-Ship Cruisesandnbsp;will be considered for this role**

Due to remarkable growth, we are now seeking an experienced Expedition Small-Ship Cruise Consultant to join our clients supportive and friendly cruise team, hybrid working. Remote working possible within 100 miles of London for the right candidate.andnbsp;

This is not just another cruise sales role....our client has service-first approach to selling cruises with an agile leadership style fosters creativity, ownership, and rapid innovation across all levels of the business. The Luxury Expedition Cruise Specialist shall supported by a fresh and energising way of working.

This exciting role is ideal for a cruise specialist from a cruise tour operator with strong ocean and expedition cruise knowledge seeking something a little different.

Lucrative salary and commission, supportive team, cruise trips, pension, health care, career progression and many other benefits are on offer.

Expedition Small-Ship Cruise Consultant Duties:

• Delivering a premium, personalised experience to clients that transforms the way cruises are booked and enjoyed. From itinerary selection and restaurant reservations to booking forms and online check-ins - is handled with precision and care.
• Build long-term relationships with clients offering personalised cruise recommendations and adding thoughtful touches that reflect their clientsandrsquo; tastes.
• Serve as the cornerstone of client experience, combining deep product expertise with a high-touch, personalised approach to travel planning. This is not a transactional sales role - itandrsquo;s a consultative, relationship-driven position.
• Guiding clients through every stage of their cruise booking journey, from initial enquiry to post-departure follow-up.
• Oversee that all logistical elements - such as documentation, transfers, and special requests - are handled seamlessly from the clientandrsquo;s perspective and with precision and care.
• Participate in regular training programmes, webinars, and partner workshops to refine expertise and stay at the forefront of cruise industry innovation.

Expedition Small-Ship Cruise Consultant andndash; Essential Requirements:

• Hands-on experience in small ship / expedition cruise sales is essential, with a consistent record of converting enquiries into bookings and achieving or surpassing sales targets.
• In-depth knowledge of small ship andamp; expedition cruise products, including familiarity with a wide range of cruise lines, ship styles, itineraries, and onboard offerings - particularly within the luxury, expedition, and niche sectors.
• Exceptional verbal and written communication skills with the confidence to engage clients across phone, email, and digital channels in a professional yet personable manner.

Expedition Small-Ship Luxury Cruise Consultantandnbsp; andndash; Benefits:

• Full-time andndash; 2 days a week office/3 days a week homeworking
• Competitive salary and commission structure
• Generous annual leave allowance
• Significant company discount for personal cruise bookings
• Opportunities to join familiarisation trips
• A collaborative, creative, and energising work environment
• Plus many more benefits

Locations ideal for the Expedition Small-Ship Luxury Cruise Consultant role includes Putney, Guildford, Leatherhead, Godaming, Wimbledon, Epsom, Ham, Richmond, Twickenham, Weybridge, Sunbury, Banstead, Croydon, Reigate, Horley and surrounding.