German Speaking Customer Service Advisor
Job Description
Germanandnbsp;speakingandnbsp;Customerandnbsp;Serviceandnbsp;Representative
6andnbsp;monthandnbsp;Fixedandnbsp;Termandnbsp;Contract
andpound;30,000andnbsp;proandnbsp;rata
Ruddington,andnbsp;Nottingham
Ourandnbsp;clientandnbsp;isandnbsp;aandnbsp;globalandnbsp;manufacturingandnbsp;businessandnbsp;basedandnbsp;inandnbsp;Ruddington.
Weandnbsp;areandnbsp;lookingandnbsp;forandnbsp;aandnbsp;Germanandnbsp;speakingandnbsp;Customerandnbsp;Serviceandnbsp;Advisorandnbsp;toandnbsp;joinandnbsp;theandnbsp;teamandnbsp;forandnbsp;aandnbsp;6andnbsp;monthandnbsp;fixedandnbsp;termandnbsp;contract.
Underandnbsp;generalandnbsp;salesandnbsp;supervision,andnbsp;thisandnbsp;positionandnbsp;willandnbsp;beandnbsp;responsibleandnbsp;forandnbsp;ensuringandnbsp;theandnbsp;deliveryandnbsp;ofandnbsp;excellentandnbsp;salesandnbsp;andandnbsp;customerandnbsp;serviceandnbsp;throughandnbsp;timelyandnbsp;andandnbsp;accurateandnbsp;processingandnbsp;ofandnbsp;quotesandnbsp;andandnbsp;subsequentandnbsp;ordersandnbsp;throughandnbsp;strongandnbsp;communicationandnbsp;andandnbsp;coordinationandnbsp;-andnbsp;bothandnbsp;externallyandnbsp;withandnbsp;assignedandnbsp;accountsandnbsp;andandnbsp;internallyandnbsp;withandnbsp;otherandnbsp;companyandnbsp;functions.
Theandnbsp;primaryandnbsp;focusandnbsp;ofandnbsp;thisandnbsp;roleandnbsp;willandnbsp;beandnbsp;theandnbsp;protectionandnbsp;andandnbsp;growthandnbsp;ofandnbsp;businessandnbsp;atandnbsp;assignedandnbsp;Corporateandnbsp;Accounts.andnbsp;Thisandnbsp;roleandnbsp;typicallyandnbsp;representsandnbsp;theandnbsp;firstandnbsp;pointandnbsp;ofandnbsp;customerandnbsp;contactandnbsp;forandnbsp;inquiriesandnbsp;relatedandnbsp;toandnbsp;customerandnbsp;orders,andnbsp;deliveriesandnbsp;andandnbsp;pricingandnbsp;forandnbsp;Corporateandnbsp;Accounts.
Responsibilities:
- Whereandnbsp;priceandnbsp;lists,andnbsp;pricingandnbsp;toolsandnbsp;orandnbsp;standardandnbsp;pricingandnbsp;exists,andnbsp;issueandnbsp;quotationsandnbsp;promptlyandnbsp;toandnbsp;assignedandnbsp;customers
- Followandnbsp;upandnbsp;toandnbsp;closeandnbsp;allandnbsp;quotesandnbsp;generatedandnbsp;verbally,andnbsp;viaandnbsp;emailandnbsp;orandnbsp;throughandnbsp;SAPandnbsp;toandnbsp;assignedandnbsp;customersandnbsp;toandnbsp;ensureandnbsp;protectionandnbsp;andandnbsp;growthandnbsp;ofandnbsp;business
- Followandnbsp;upandnbsp;toandnbsp;closeandnbsp;selectedandnbsp;incrementalandnbsp;quotesandnbsp;generatedandnbsp;verballyandnbsp;orandnbsp;viaandnbsp;emailandnbsp;toandnbsp;assignedandnbsp;customersandnbsp;toandnbsp;supportandnbsp;proliferationandnbsp;ofandnbsp;newandnbsp;products
- Performandnbsp;detailedandnbsp;contractandnbsp;reviewandnbsp;toandnbsp;ensureandnbsp;complianceandnbsp;withandnbsp;customerandnbsp;requirements
- Accurateandnbsp;andamp;andnbsp;timelyandnbsp;entryandnbsp;ofandnbsp;customerandnbsp;ordersandnbsp;inandnbsp;SAP
- Establishandnbsp;andandnbsp;maintainandnbsp;accurateandnbsp;SAPandnbsp;masterandnbsp;dataandnbsp;relatingandnbsp;toandnbsp;orderandnbsp;entry,andnbsp;suchandnbsp;asandnbsp;customerandnbsp;master,andnbsp;pricingandnbsp;records,andnbsp;customerandnbsp;materialandnbsp;informationandnbsp;record,andnbsp;andandnbsp;customerandnbsp;hierarchy
- Fosterandnbsp;strongandnbsp;internalandnbsp;crossandnbsp;functionalandnbsp;relationshipsandnbsp;throughandnbsp;honestandnbsp;openandnbsp;communicationandnbsp;toandnbsp;ensureandnbsp;onandnbsp;timeandnbsp;orderandnbsp;fulfilment
- Processandnbsp;customerandnbsp;returns
- Resolveandnbsp;customersandrsquo;andnbsp;creditandnbsp;andandnbsp;invoiceandnbsp;issuesandnbsp;inandnbsp;conjunctionandnbsp;withandnbsp;Financeandnbsp;department.
Theandnbsp;idealandnbsp;candidate
- Must have good language skills in both English and German
- Previousandnbsp;sales/customerandnbsp;serviceandnbsp;relatedandnbsp;experienceandnbsp;preferred
- Abilityandnbsp;toandnbsp;workandnbsp;underandnbsp;tightandnbsp;deadlines,andnbsp;bothandnbsp;independentlyandnbsp;and inandnbsp;aandnbsp;teamandnbsp;
- Strongandnbsp;problemandnbsp;solvingandnbsp;skills
- Strongandnbsp;communicationandnbsp;skillsandnbsp;andndash;andnbsp;listening,andnbsp;verbalandnbsp;andandnbsp;written.
- Strongandnbsp;attentionandnbsp;toandnbsp;detailandnbsp;andandnbsp;timeandnbsp;managementandnbsp;skills.
Pleaseandnbsp;doandnbsp;getandnbsp;inandnbsp;touchandnbsp;ifandnbsp;youandnbsp;wouldandnbsp;likeandnbsp;toandnbsp;hearandnbsp;more.....