Job Details

Guest Services Coordinator

Job Description
Guest Services Coordinator

Location: Reading

We're looking for a customer-focused Guest Services Coordinator to help deliver an exceptional workplace experience for employees, visitors, and clients.



The Role

As the first point of contact, you'll create a welcoming environment, support workplace services, coordinate meetings and events, and ensure the workplace runs smoothly on a day-to-day basis.



Key Responsibilities

  • Welcome and assist employees, visitors, and guests.
  • Manage workplace enquiries and service requests.
  • Coordinate meeting rooms, hospitality, and events.
  • Support facilities operations and workplace standards.
  • Build strong relationships with stakeholders and service partners.
  • Assist with workplace systems, bookings, and reporting.


About You

  • Experience in customer service, hospitality, workplace experience, or facilities management.
  • Excellent communication and interpersonal skills.
  • Strong organisational skills and attention to detail.
  • Proactive, adaptable, and service-oriented.
  • Proficient in Microsoft Office applications.


What's on Offer

A rewarding opportunity to join a supportive team where you'll play a key role in creating a positive and engaging workplace experience.

Interested? Apply today.