Job Details

Hardware Support Technician

Job Description

JTH Recruitment have been appointed to recruit for our IT client based just outside of Peterborough.andnbsp; This a great role for someone looking to embark on a career in IT so if you like building and repairing IT equipment and computers this would be an ideal role.andnbsp; Some customer serviceandnbsp;and team work experience would be advantageous.

The client are offering a competitive salary, bonuses and is a great place to work.andnbsp; There is also ongoing support and development.

THE ROLE

andnbsp; The main task will be the building of touchscreen EPoS systems ready to be installed by theirandnbsp;team of engineers across the UK.andnbsp;andnbsp;

WHAT YOUandrsquo;LL BE DOING

System builds

  • andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Pre-install scanner set-up.
  • andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Disk and andlsquo;Hotkeyandrsquo; set-up.
  • andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Till and peripheral building/testing prior to installation.
  • andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Liaise with front office for installation dates.
  • andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Work closely with the installation engineers and customer support to ensure every installation runs smoothly, on time and with the correct equipment.
  • Stock Shipping of replacement parts as required, on time and to the correct address.
  • andnbsp;Recording/allocating stock serial numbersandnbsp;andnbsp;
  • To keep the stock room/build area clean and tidy.
  • andnbsp;Report stock shortages to hardware manager.
  • andnbsp;Stocktaking on a bi-weekly basis.

General Duties

andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Cleaning of second hand/returned equipment.

andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Repair faulty equipment if possible.

andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Test repaired equipment.

andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Chase customers for return of loan/faulty equipment.

andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Postage

YOU SHOULD APPLY IF:

  • You have a full clean driving licence.
  • You have previous experience of working as part of a team.
  • Demonstrable organisational skills, including time management, prioritisation of tasks and selfmotivation.
  • Strong work ethic, requires high standards of self-motivation, able to be flexible in order to get the job done, able to work under pressure when deadlines approach.
  • You are a confident and clear communicator.
  • You have an excellent professional manner at all times.
  • You are hardworking and committed, with a sense of humour.