Hire & Sales Account Manager
Job Description
THE COMPANY
We are proud to be working alongsideandnbsp;Brand Access Solutions,andnbsp;the UKand#39;s largest commercial scaffolding andamp; access solutionsandnbsp;provider.
JOB PURPOSE
Working within the Hire andamp; Sales department you willandnbsp;work closely with the Head of Hire andamp;andnbsp;Sales and the Branch / Regional Manager to deliver agreed targets for Hire and Sale through proactive development of the target prospect customer and clients and territory management by taking ownership of:
- Understandingandnbsp;the clientandrsquo;s specific needs and offering solutions
- Creating credibility, build strong, lasting client relationships and earn the clientand#39;s trust.
- Growing profitable revenue from existing and targeted customers and clients within a defined geographical territory.andnbsp;
- Deliveringandnbsp;or exceeding yearly budget for your region in a consistent and sustainable way.
Location(s): Can be based from Birmingham, Manchester or Leeds office.
KEY RESULT AREAS
- Ensure existing clients service expectation levels are fully met.
- Grow client base and product range exposure.
- Maximise market share potential.
- Cover all live projects within the allocated territory.
- Increase rental to agreed targets.
- Increase sales revenue to agreed targets.
- All documentation to be completed accurately in a timely manner.
RESPONSIBILITIES AND DUTIES
- Work within a specific geographical territory and be responsible for customer activity contained within the allocated territory.
- Analyse and determine the key contacts in an organisation and ensure that they receive first-class customer care and service.
- Transform the needs of the client into a realistic solution fully embracing their expectations.
- Analyse and adapt new strategies to react to changing business trends.
- Recognise and report on market trends.
- Timely andamp; reliable completion of the CRM system, to ensure the data in the system reflects the actual state of contracts.
- Complete quotations and relevant documentation on time and of a high quality.
- Price jobs commercially and within the guidelines of the discount authority matrix.
- Devise a pricing structure for the client; manage conflict by effective negotiation and sales strategies.
- Liaise with the Design department.
- Work within a safety culture, in line with both the business and legislative guidelines
- Involvement in customer queries, query log and link to cash to facilitate timely payment.
- Support bi-annual full stock takes.
PERSONAL ATTRIBUTES/COMPETENCIES
- Ability to communicate at all levels of an organisation, including networking and providing cross-fertilisation of information across the business unit.
- Strong team player with the ability to work independently.
- Able to demonstrate our product range to meet the clientand#39;s specific requirements.
- Ability to self-learn and develop industry and product knowledge.
- To represent Brand Access Solutions in a professional, honest and open manner.
- Competent using IT systems including MS Office.