Job Details

Good Afternoon,

I am currently representing Westminster Council, who are offering an initial temporary contract for a period of 3- 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience

We are looking for a Homelessness Officer this role will be: SW1E6QP Hybrid

The right candidate will:

• Undertake homelessness casework across prevention and relief duties, including work with families
• Manage a caseload proactively with minimal supervision, progressing cases efficiently to resolution
• Liaise with service users, colleagues, and partner agencies via email, telephone, and face-to-face interactions
• Accurately record and document all case activity using case management systems and relevant spreadsheets
• Ensure decisions and assessments comply with homelessness legislation, guidance, and local policies
• Communicate clearly and effectively, leading all customer interactions with empathy and understanding
• Independently drive workloads forward and resolve queries in a fast-paced environment
• Complete all associated administrative tasks to a high standard, ensuring records are clear, concise, and compliant

We require the following:

• Proven experience of homelessness casework (mandatory)
• Experience working within homelessness services (mandatory)
• Experience handling both prevention and relief duties

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon,