Job Details

Inside Sales and Customer Service Representative

Job Description
Sales and Customer Service Representative | Yeovil, Somerset | andpound;38,000andnbsp;Are you a confident communicator who enjoys being the first point of contact for customers?
Do you thrive in a fast-paced, office-based role where attention to detail and follow-through really matter?
This Sales and Customer Service Representative opportunity offers stability, variety and the chance to make a visible impact within a high-performing sales environment.andnbsp;As a Sales and Customer Service Representative, you will benefit from:
  • A fully office-based role with a structured working environment
  • Quarterly sales commission in addition to basic salary
  • Clear processes and systems to support success
  • Exposure to a varied product range, including bespoke solutions
  • Autonomy in managing customer queries, quotes and orders
  • Being part of an established and high-performing sales function
As a Sales and Customer Service Representative, your responsibilities will include:
  • Acting as the first point of contact for inbound calls and website enquiries
  • Preparing and processing quotations and customer orders accurately
  • Managing sample requests and proactively following up to generate new leads
  • Tracking quotes and orders while keeping customers informed of progress
  • Providing detailed product information and guidance to customers
  • Maintaining accurate records using a CRM system
As a Sales and Customer Service Representative, your experience will include:
  • Previous experience in sales and or customer service
  • Strong telephone manner with confidence handling inbound and outbound calls
  • High attention to detail and accuracy in order processing
  • Ability to multitask and prioritise in a busy office-based environment
  • Confident use of CRM systems and Microsoft Office
  • A proactive, organised and customer-focused approach
If youandrsquo;re ready to step into an office-based Sales and Customer Service Representative role where your contribution is recognised and your skills are fully utilised, weandrsquo;d love to hear from you. Apply today with an up-to-date CV or call Grace Hearn at Rubicon for more information.