Job Details

IT-Manager

Base-salary-from40,000-to55,000-based-on-experience

Hybrid-Central-London

Our-client-is-a-fast-growing-luxury-travel-company-who-specialise-in-worldwide-bespoke-travel-itineraries.

They-create-unforgettable-tours-which-are-focused-on-personalised-design,-authentic-experiences,-and-responsible-travel.

They-are-now-recruiting-for-an-experienced-and-hands-on-IT-Manager-to-oversee-and-deliver-IT-operations-across-their-three-London-based-sites.

This-role-will-act-as-the-primary-point-of-contact-for-all-IT-support,-ensuring-a-secure,-efficient,-and-user-friendly-technology-environment-while-supporting-both-day-to-day-operations-and-long-term-IT-strategy.

This-is-an-excellent-opportunity-for-a-proactive-IT-professional-looking-to-take-ownership-of-IT-operations-and-contribute-to-the-ongoing-development-of-a-growing-organisation's-technology-environment.

To-be-considered,-candidates-must-have-previous-IT-Management-experience-gained-within-an-SME-business.

This-role-is-offered-on-a-hybrid-basis.

IT-Manager-responsibilities:

Act-as-the-first-point-of-contact-for-all-IT-queries,-providing-friendly-and-responsive-technical-support

Manage-the-full-lifecycle-of-IT-equipment,-including-setup,-maintenance,-repair,-and-decommissioning

Implement-and-improve-helpdesk-processes-to-ensure-efficient-issue-resolution

Conduct-audits-of-hardware,-software,-licences,-and-IT-processes-to-identify-improvements

Monitor-network-performance-and-coordinate-with-external-vendors-and-service-providers

Manage-onboarding-and-offboarding-processes,-including-equipment-and-access-management

Oversee-software-licences,-subscriptions,-and-vendor-relationships

Support-IT-projects-and-advise-on-infrastructure-improvements-and-technology-investments

IT-Manager-Experience-Required:

Extensive-IT-generalist-experience,-ideally-in-a-multi-site-environment

Strong-background-in-IT-support,-systems-administration,-and-infrastructure-management

Knowledge-of-Windows-and/or-macOS-environments-and-productivity-tools

Understanding-of-cybersecurity,-data-protection,-and-backup-strategies

Experience-managing-networks,-hardware,-cloud-tools,-and-vendors

Highly-organised,-proactive,-and-able-to-work-independently-across-multiple-locations

Service-focused-with-a-personable-and-professional-approach-to-user-support

IT-Manager-Salary-and-Benefits

Base-salary-from40,000-to55,000-based-on-experience

Full-training-and-mental-wellbeing-support

25-days-annual-leave

Hybrid-working

Pension-scheme

Regular-social-events-and-incentives

To-apply-for-the-IT-Manager-role,-please-email-your-CV-and-a-member-of-the-team-will-be-in-contact-to-discuss-the-role-and-company