Job Details

IT Support Engineer (MSP)
Lancaster
andpound;29,000 andndash; andpound;35,000 + additional benefits

Are you currently within an MSP and starting to think about whatandrsquo;s next? Or maybe youand#39;ve been internal for a while and want to make the move over to a service provider?

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This is a genuine progression opportunity within an established MSP that supports close to 300 clients. The business is moving in the right direction and investing properly in its people.

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Youandrsquo;ll be based full-time in the Lancaster office, working as part of a 5-person technical team. Itandrsquo;s a busy, collaborative MSP environment where no two days are the same.

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Theyandrsquo;re looking for a Microsoft-biased engineer who wants more than just ticket closure. The role is split roughly 50% service desk and 50% project work, giving you exposure to both BAU support and infrastructure change. Itandrsquo;s a fluid setup, so youandrsquo;ll need to be someone whoandrsquo;s comfortable rolling their sleeves up and getting stuck in where needed.

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The Service Desk Manager is big on development. Upskilling is actively encouraged and progression is very real andmdash; one member of the team started as an apprentice and is now a shareholder. That should tell you everything about the culture and long-term opportunity here.

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Youandrsquo;ll be supporting external customers, so being comfortable managing expectations and communicating clearly is key. While the role is office-based, you will also visit client sites when required, so a driving licence is essential.

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If youandrsquo;ve got MSP experience and can hit the ground running, this could be a strong next step. Just as important as your technical ability is your attitude andmdash; they want someone motivated, coachable and keen to progress.

If this sounds like something you would be interested in, you have 3 options:

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andbull; Call Joe White at CRG TEC to find out more. Iandrsquo;m open about the role and the business, so if you need more detail before committing, no problem.

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andbull; Drop me a private message on LinkedIn and Iandrsquo;ll respond to any queries you have.

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andbull; Or, if youandrsquo;re happy with what youandrsquo;ve read, attach your CV to this advert and Iandrsquo;ll give you a call to discuss further andmdash; or provide feedback if itandrsquo;s not quite the right fit.

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We look forward to hearing from you.