Job Details

Ocean / Air Import Operator

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Job Description

Job Description andndash; Ocean / Air Import Operator

Location:andnbsp;South Manchester (near Manchester Airport)
Salary:andnbsp;Up to andpound;40,000 per annum + bonus
Working Pattern: Office-based NO hybrid will allow flexible working hours
Holiday: 25 days annual leave + bank holidays

Role Overview

We are seeking an experienced Ocean / Air Import Operator to join our growing operations team based near Manchester Airport. This role will be responsible for the end-to-end handling of air and sea import shipments, ensuring smooth customs clearance, accurate documentation, and excellent service delivery.

The ideal candidate will be detail-oriented, confident working independently, and comfortable managing multiple import shipments across different modes in a fast-paced freight forwarding environment.

Key Responsibilities

Import Operations (Air andamp; Ocean)

  • Manage end-to-end import operations for either air and sea freight shipments.

  • Coordinate with overseas agents, carriers, and local suppliers to ensure timely movement of cargo.

  • Monitor shipments from arrival through to final delivery.

  • Arrange onward transport and liaise with hauliers where required.

Customs Clearance

  • Prepare and submit customs declarations using CDS.

  • Raise and manage T1s and other transit documentation as required.

  • Ensure full compliance with UK customs regulations and procedures.

  • Resolve customs queries, inspections, and clearance issues efficiently.

Systems andamp; Documentation

  • Accurately input and manage shipment data using CargoWise.

  • Prepare, check, and process all import documentation including manifests, invoices, packing lists, and transport instructions.

  • Maintain accurate records and ensure documentation compliance at all times.

Customer andamp; Stakeholder Communication

  • Act as a point of contact for customers, providing updates and managing expectations.

  • Liaise with customs authorities, shipping lines, airlines, and handling agents.

  • Resolve operational issues proactively to maintain service levels.

Skills andamp; Experience Required

  • Proven experience in air and / or sea import / export operations within freight forwarding.

  • Strong working knowledge of UK customs clearance, CDS, and T1 documentation.

  • Hands-on experience using CargoWise (preferred).

  • Excellent attention to detail and organisational skills.

  • Ability to manage multiple shipments simultaneously.

  • Confident communicator with a proactive, problem-solving approach.

Whatandrsquo;s on Offer

  • Salary up toandnbsp;andpound;40,000 per annum

  • Annual bonus (subject to company performance)

  • 25 days holiday plus bank holidays

  • Flexible working hours

  • Office based near Manchester Airport free parkingandnbsp;

  • Supportive, professional working environment with real career progression


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