Job Details

Operationsandnbsp;Director

Glasgow,andnbsp;Hybrid

Fullandnbsp;Time,andnbsp;Permanentandnbsp;

andnbsp;

Myandnbsp;clientandnbsp;isandnbsp;aandnbsp;globalandnbsp;softwareandnbsp;organisationandnbsp;trustedandnbsp;byandnbsp;someandnbsp;ofandnbsp;theandnbsp;worldandrsquo;sandnbsp;mostandnbsp;recognisableandnbsp;brands.andnbsp;Asandnbsp;partandnbsp;ofandnbsp;theirandnbsp;continuedandnbsp;investmentandnbsp;inandnbsp;growth,andnbsp;theyandnbsp;areandnbsp;lookingandnbsp;toandnbsp;appointandnbsp;anandnbsp;Operationsandnbsp;Directorandnbsp;toandnbsp;takeandnbsp;ownershipandnbsp;ofandnbsp;dayandnbsp;toandnbsp;dayandnbsp;operations,andnbsp;performance,andnbsp;andandnbsp;continuousandnbsp;improvement.

andnbsp;

Thisandnbsp;isandnbsp;aandnbsp;hands-onandnbsp;roleandnbsp;forandnbsp;someoneandnbsp;whoandnbsp;enjoysandnbsp;bringingandnbsp;structure,andnbsp;improvingandnbsp;howandnbsp;thingsandnbsp;work,andnbsp;andandnbsp;havingandnbsp;realandnbsp;accountabilityandnbsp;inandnbsp;aandnbsp;fastandnbsp;movingandnbsp;environment.andnbsp;Youandnbsp;willandnbsp;playandnbsp;aandnbsp;keyandnbsp;partandnbsp;inandnbsp;shapingandnbsp;operationalandnbsp;effectivenessandnbsp;acrossandnbsp;theandnbsp;business,andnbsp;workingandnbsp;closelyandnbsp;withandnbsp;seniorandnbsp;stakeholders.

andnbsp;

Theandnbsp;role

andnbsp;

Youandnbsp;willandnbsp;ownandnbsp;theandnbsp;fullandnbsp;deliveryandnbsp;lifecycle,andnbsp;fromandnbsp;orderandnbsp;throughandnbsp;toandnbsp;installation,andnbsp;onboarding,andnbsp;andandnbsp;liveandnbsp;customerandnbsp;operation,andnbsp;ensuringandnbsp;aandnbsp;seamless,andnbsp;high-qualityandnbsp;experienceandnbsp;atandnbsp;scale.

Thisandnbsp;isandnbsp;notandnbsp;aandnbsp;strategyandnbsp;onlyandnbsp;position.andnbsp;Youandnbsp;willandnbsp;beandnbsp;expectedandnbsp;toandnbsp;bringandnbsp;structure,andnbsp;pace,andnbsp;andandnbsp;accountabilityandnbsp;intoandnbsp;aandnbsp;growing,andnbsp;fast-movingandnbsp;environment.

andnbsp;

• Owningandnbsp;endandnbsp;toandnbsp;endandnbsp;deliveryandnbsp;fromandnbsp;orderandnbsp;throughandnbsp;toandnbsp;installation,andnbsp;onboarding,andnbsp;andandnbsp;liveandnbsp;operation
• Ensuringandnbsp;customersandnbsp;goandnbsp;liveandnbsp;onandnbsp;timeandnbsp;withandnbsp;aandnbsp;consistent,andnbsp;highandnbsp;qualityandnbsp;experience
• Buildingandnbsp;aandnbsp;scalableandnbsp;andandnbsp;repeatableandnbsp;installationandnbsp;andandnbsp;onboardingandnbsp;model
• Leadingandnbsp;supplyandnbsp;chainandnbsp;andandnbsp;logistics,andnbsp;includingandnbsp;partnerandnbsp;performanceandnbsp;andandnbsp;supplierandnbsp;management
• Drivingandnbsp;deliveryandnbsp;speed,andnbsp;costandnbsp;control,andnbsp;andandnbsp;operationalandnbsp;reliability
• Owningandnbsp;customerandnbsp;supportandnbsp;performance,andnbsp;improvingandnbsp;responseandnbsp;times,andnbsp;resolutionandnbsp;quality,andnbsp;andandnbsp;overallandnbsp;experience
• Proactivelyandnbsp;resolvingandnbsp;issuesandnbsp;andandnbsp;embeddingandnbsp;continuousandnbsp;improvement
• Buildingandnbsp;operationalandnbsp;systems,andnbsp;dashboards,andnbsp;andandnbsp;keyandnbsp;performanceandnbsp;indicatorsandnbsp;toandnbsp;driveandnbsp;visibilityandnbsp;andandnbsp;decisionandnbsp;making
• Leadingandnbsp;andandnbsp;developingandnbsp;teamsandnbsp;acrossandnbsp;support,andnbsp;onboarding,andnbsp;andandnbsp;deliveryandnbsp;withandnbsp;clearandnbsp;accountabilityandnbsp;andandnbsp;pace
• Workingandnbsp;closelyandnbsp;withandnbsp;salesandnbsp;andandnbsp;productandnbsp;teamsandnbsp;toandnbsp;ensureandnbsp;seamlessandnbsp;deliveryandnbsp;andandnbsp;alignmentandnbsp;betweenandnbsp;commercialandnbsp;commitmentsandnbsp;andandnbsp;operations

andnbsp;

Theandnbsp;candidate

andnbsp;

Weandnbsp;areandnbsp;lookingandnbsp;forandnbsp;aandnbsp;provenandnbsp;seniorandnbsp;opsandnbsp;professionalandnbsp;whoandnbsp;thrivesandnbsp;inandnbsp;highandnbsp;growthandnbsp;environmentsandnbsp;andandnbsp;knowsandnbsp;howandnbsp;toandnbsp;turnandnbsp;complexityandnbsp;intoandnbsp;clarity.

andnbsp;

• Experienceandnbsp;asandnbsp;anandnbsp;Operationsandnbsp;Manager/Operationsandnbsp;Director,andnbsp;orandnbsp;similarandnbsp;seniorandnbsp;role
• Aandnbsp;strongandnbsp;trackandnbsp;recordandnbsp;inandnbsp;multiandnbsp;site,andnbsp;logistics,andnbsp;orandnbsp;serviceandnbsp;ledandnbsp;environments
• Experienceandnbsp;buildingandnbsp;andandnbsp;scalingandnbsp;operationalandnbsp;processesandnbsp;andandnbsp;infrastructure
• Experienceandnbsp;inandnbsp;softwareandnbsp;andandnbsp;hardwareandnbsp;enabledandnbsp;businessesandnbsp;isandnbsp;desirableandnbsp;butandnbsp;notandnbsp;essential
• Experienceandnbsp;scalingandnbsp;operationsandnbsp;internationally
• Excellentandnbsp;writtenandnbsp;andandnbsp;verbalandnbsp;skills

andnbsp;

Inandnbsp;return

andnbsp;

• Salaryandnbsp;upandnbsp;toandnbsp;andpound;80,000andnbsp;andnbsp;Bonus
• Aandnbsp;pivotalandnbsp;leadershipandnbsp;roleandnbsp;inandnbsp;aandnbsp;highandnbsp;growth,andnbsp;scalingandnbsp;business
• Directandnbsp;impactandnbsp;onandnbsp;companyandnbsp;performanceandnbsp;andandnbsp;customerandnbsp;success
• Aandnbsp;fastandnbsp;paced,andnbsp;ambitiousandnbsp;environmentandnbsp;whereandnbsp;executionandnbsp;isandnbsp;valued

andnbsp;

Interested?andnbsp;Clickandnbsp;andlsquo;Applyandrsquo;andnbsp;today