Job Details

Operations Director

Job Description
Operations Director

Sector
- Facilities Management
Salary - candpound;80,000
Location - North England

The Role
This position offers full responsibility for overseeing a cluster of contracts within a defined territory in the North of England, ensuring smooth delivery, strong results, and consistently high standards across all sites.
Youandrsquo;ll guide a network of senior and mid-level managers, creating clarity, ownership, and a high-performance mindset throughout the region. The role combines strategic oversight with practical involvement, requiring someone who can influence outcomes both on the ground and at a leadership level.
A major focus of the role is commercial performance. Youandrsquo;ll interpret financial reports, spot patterns, and identify areas for improvement, turning complex figures into practical steps that enhance profitability and efficiency.
Youandrsquo;ll also contribute to securing and maintaining business, playing an active role in onboarding new contracts and strengthening long-term partnerships with key clients.

Key Responsibilities
  • Oversee day-to-day performance across multiple locations within your region - North Englanf
  • Ensure consistent standards and service quality across all operations
  • Lead, mentor, and support a team of senior managers
  • Take accountability for financial results, including cost control and profitability
  • Review financial data to uncover risks and opportunities
  • Convert insights into clear operational actions
  • Build and maintain strong relationships with clients and internal teams
  • Contribute to new contract launches and renewal processes
  • Promote a culture focused on ownership, teamwork, and ongoing improvement
  • Maintain adherence to safety, compliance, and operational policies
Candidate Profile You bring significant experience leading complex, multi-location operations and thrive in environments where pace and performance matter.
Youandrsquo;re comfortable working with financial information and using it to guide decisions and influence outcomes. Rather than simply reviewing numbers, you actively use them to shape strategy and improve results.
Youandrsquo;re an effective leader who can engage, challenge, and inspire others, balancing big-picture thinking with a willingness to get involved when needed.
What Youandrsquo;ll Bring
  • Demonstrated success in a senior operational leadership role, ideally across multiple sites
  • Experience managing large, geographically dispersed teams
  • Strong ability to interpret financial reports and drive performance improvements
  • Commercial mindset with a focus on delivering measurable outcomes
  • Skill in translating data into practical, results-driven actions
  • Strong communication and relationship-building abilities
  • A proactive and solution-oriented approach
  • Confidence to make decisions, influence direction, and lead change
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