Job Details

Operations Manager - Fire andamp; Security

Hatfield, Hertfordshire andnbsp;Up to andpound;70,000 + Bonus + Car/Allowance + Benefits

A leading fire and security specialist in Hertfordshire is seeking an experienced Operations Manager to oversee service and project delivery across a growing technical team. This senior leadership role suits someone who has managed managers, understands the demands of life safety systems, and can drive operational performance across multiple functions.

The Role - Operations Manager - Fire andamp; Security

You will take full ownership of day-to-day operations, ensuring service and installation teams deliver high-quality work safely, efficiently, and in line with industry standards. Working closely with senior leadership, you will shape processes, develop people, and support the company's continued growth.

Key Responsibilities - Operations Manager - Fire andamp; Security

- andnbsp;andnbsp; andnbsp;Lead and develop service and project managers across fire and/or security disciplines.

- andnbsp;andnbsp; andnbsp;Oversee operational performance, resource planning, and workflow management.

- andnbsp;andnbsp; andnbsp;Ensure compliance with relevant standards and best practice across all works.

- andnbsp;andnbsp; andnbsp;Drive continuous improvement across processes, systems, and team capability.

- andnbsp;andnbsp; andnbsp;Maintain strong client relationships and act as a senior point of escalation.

- andnbsp;andnbsp; andnbsp;Support recruitment, onboarding, and development of operational staff.

- andnbsp;andnbsp; andnbsp;Report on KPIs, performance, and operational strategy to the senior team.

Requirements - Operations Manager - Fire andamp; Security

- andnbsp;andnbsp; andnbsp;Background in Fire or Security service or project operations.

- andnbsp;andnbsp; andnbsp;Experience managing managers, not just engineers.

- andnbsp;andnbsp; andnbsp;Strong leadership, communication, and organisational skills.

- andnbsp;andnbsp; andnbsp;Ability to drive performance and implement operational improvements.

- andnbsp;andnbsp; andnbsp;Commutable to the Hatfield area.

Benefits - Operations Manager - Fire andamp; Security

- andnbsp;andnbsp; andnbsp;Salary up to andpound;70,000

- andnbsp;andnbsp; andnbsp;Annual bonus

- andnbsp;andnbsp; andnbsp;Company car or allowance

- andnbsp;andnbsp; andnbsp;Long-term progression opportunities

- andnbsp;andnbsp; andnbsp;Full permanent benefits package

Please contact Steven Eley at Fire andamp; Security Careers if you have the right skills and experience.