Operations Manager
Job Description
Regional Operations Managerandnbsp;
Birmingham Areaandnbsp;
Impact Food Group (IFG)andnbsp;is one of Englandandrsquo;s fastest-growing school food providers,andnbsp;serving aroundandnbsp;one million students every dayandnbsp;across more thanandnbsp;1,500 schools.andnbsp;We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment.andnbsp;
Our brands includeandnbsp;Innovate, Cucina, Chapter One (Independent Schools), Hutchison,andnbsp;and Dolce, reflecting our breadth of experience and reach across the school catering sector.andnbsp;
Weandrsquo;re growing fast, and weandrsquo;re looking for an experienced Operations Manager to oversee a portfolio of schools, supporting our teams and ensuring exceptional food, service, and operational standards. This is a field-based role, so youandrsquo;ll need to be prepared to travel between sites.
What Youandrsquo;ll Do:We are looking for a self-motivated, resilient, and highly organised multi-site Operations Manager with a background in high-quality food catering services. As an Operations Manager, youandrsquo;ll be the driving force behind multiple school kitchens, ensuring every site runs smoothly:
- Lead, motivate, and develop your teams to deliver outstanding results
- Build strong relationships with clients, suppliers, and stakeholders
- Monitor and improve operational performance across your portfolio
- Ensure food quality, hygiene, and compliance standards are consistently met
- Manage financial performance, including budgets, commercial and fixed-price contracts
- Support Chef Managers with recruitment, HR, and day-to-day operations
- Present data, reports, and insights to demonstrate operational success
Youandrsquo;re a hands-on, results-driven manager who thrives in a fast-paced environment. Youandrsquo;ll have:
- Experience as an Area Manager or Operations Manager in contract or retail catering, managing at least 8 sites
- A proven track record of leading multi-site teams, with strong people management skills
- Confidence communicating with everyoneandmdash;from kitchen teams to senior stakeholders
- Excellent organisational skills and the ability to prioritise effectively
- Strong proficiency with Office tools, spreadsheets, and presentations
- A passion for fresh, contemporary food and delivering outstanding service
Weandrsquo;re looking for someone who leads by example, motivates teams, and genuinely cares about people and food.
Whatandrsquo;s in It For YouWe donandrsquo;t just offer a job, we offer a career you can be proud of:
- 25 days paid annual leave plus bank holidays
- Life assurance and company pension
- Healthcare
- Access to our online learning and development platform
- Employee wellbeing programme
- Salary sacrifice electric car scheme
- IFG Rewards high-street discounts
- Annual Summer Party with company awards
If youandrsquo;re ready to lead high-performing teams, make a real impact, and take your career to the next level, weandrsquo;d love to hear from you!
Please note: An interview and assessment will be part of the recruitment process.
andnbsp;
IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are requiredandnbsp;toandnbsp;undergo an enhancedandnbsp;DBS disclosure and childrenandrsquo;s barred list check, which IFG will pay for.
We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.