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Aandnbsp;housingandnbsp;associationandnbsp;isandnbsp;currentlyandnbsp;lookingandnbsp;forandnbsp;aandnbsp;numberandnbsp;ofandnbsp;Repairsandnbsp;officersandnbsp;onandnbsp;aandnbsp;temporaryandnbsp;basisandnbsp;forandnbsp;aboutandnbsp;6andnbsp;months.andnbsp;

Keyandnbsp;responsibilitiesandnbsp;areandnbsp;asandnbsp;follows

Useandnbsp;firstandnbsp;lineandnbsp;diagnosticandnbsp;abilitiesandnbsp;andandnbsp;thoroughandnbsp;understandingandnbsp;ofandnbsp;theandnbsp;repairsandnbsp;processesandnbsp;toandnbsp;provideandnbsp;effectiveandnbsp;supportandnbsp;functionsandnbsp;inandnbsp;responsiveandnbsp;repairsandnbsp;forandnbsp;theandnbsp;operationalandnbsp;businesses

Recogniseandnbsp;workandnbsp;thatandnbsp;fallsandnbsp;outsideandnbsp;ofandnbsp;companysandnbsp;responsibilitiesandnbsp;andandnbsp;casesandnbsp;thatandnbsp;wouldandnbsp;beandnbsp;categorisedandnbsp;asandnbsp;complex,andnbsp;asandnbsp;wellandnbsp;asandnbsp;whatandnbsp;andandnbsp;whenandnbsp;toandnbsp;escalateandnbsp;toandnbsp;seniorandnbsp;staffandnbsp;

Overseeandnbsp;andandnbsp;progressandnbsp;allandnbsp;repairsandnbsp;withinandnbsp;internalandnbsp;systemsandnbsp;toandnbsp;ensureandnbsp;thatandnbsp;repairsandnbsp;progressandnbsp;effectivelyandnbsp;andandnbsp;thatandnbsp;proactiveandnbsp;stepsandnbsp;areandnbsp;takenandnbsp;toandnbsp;completeandnbsp;repairsandnbsp;asandnbsp;quicklyandnbsp;asandnbsp;possibleandnbsp;andandnbsp;toandnbsp;aandnbsp;highandnbsp;standard

andnbsp;Addressandnbsp;customerandnbsp;enquiriesandnbsp;andandnbsp;concerns,andnbsp;ensuringandnbsp;allandnbsp;updatesandnbsp;andandnbsp;interactionsandnbsp;areandnbsp;recordingandnbsp;onandnbsp;theandnbsp;systems

Ownandnbsp;andandnbsp;administerandnbsp;allandnbsp;marketplaceandnbsp;activityandnbsp;associatedandnbsp;withandnbsp;quoteandnbsp;review,andnbsp;acceptanceandnbsp;andandnbsp;oversight.andnbsp;andbull;andnbsp;Ensureandnbsp;thatandnbsp;completedandnbsp;worksandnbsp;areandnbsp;accuratelyandnbsp;reviewedandnbsp;againstandnbsp;theandnbsp;specificationandnbsp;ofandnbsp;worksandnbsp;beforeandnbsp;beingandnbsp;progressedandnbsp;forandnbsp;payment.andnbsp;Workandnbsp;withandnbsp;allandnbsp;stakeholdersandnbsp;andandnbsp;contractorsandnbsp;toandnbsp;ensureandnbsp;allandnbsp;KPIandrsquo;sandnbsp;areandnbsp;met,andnbsp;managingandnbsp;competencyandnbsp;inandnbsp;lineandnbsp;withandnbsp;Buildingandnbsp;Safetyandnbsp;legislation

Assistandnbsp;inandnbsp;theandnbsp;processingandnbsp;ofandnbsp;invoicesandnbsp;forandnbsp;paymentandnbsp;throughandnbsp;in-houseandnbsp;systemsandnbsp;byandnbsp;checkingandnbsp;invoicesandnbsp;areandnbsp;correctandnbsp;andandnbsp;ensuringandnbsp;workandnbsp;isandnbsp;completeandnbsp;beforeandnbsp;payment

Reviewandnbsp;contractorandnbsp;requestsandnbsp;forandnbsp;variancesandnbsp;andandnbsp;challengeandnbsp;asandnbsp;appropriateandnbsp;toandnbsp;ensureandnbsp;valueandnbsp;forandnbsp;money,andnbsp;andandnbsp;aandnbsp;positiveandnbsp;repairandnbsp;journeyandnbsp;forandnbsp;ourandnbsp;residents

Supportandnbsp;theandnbsp;teamandnbsp;withandnbsp;regularandnbsp;costandnbsp;andandnbsp;qualityandnbsp;auditsandnbsp;forandnbsp;allandnbsp;aspectsandnbsp;ofandnbsp;repairandnbsp;works

Interactandnbsp;withandnbsp;customersandnbsp;andandnbsp;colleaguesandnbsp;toandnbsp;understandandnbsp;theirandnbsp;repairandnbsp;needsandnbsp;andandnbsp;expectationsandnbsp;andandnbsp;embedandnbsp;thisandnbsp;intoandnbsp;theandnbsp;serviceandnbsp;youandnbsp;deliver.andnbsp;Followandnbsp;upandnbsp;withandnbsp;residentsandnbsp;toandnbsp;ensureandnbsp;satisfactionandnbsp;withandnbsp;completedandnbsp;repairs

Provideandnbsp;aandnbsp;reviewandnbsp;andandnbsp;ratingandnbsp;forandnbsp;allandnbsp;completedandnbsp;jobs.andnbsp;Feedbackandnbsp;toandnbsp;managersandnbsp;onandnbsp;anyandnbsp;issuesandnbsp;identifiedandnbsp;asandnbsp;partandnbsp;ofandnbsp;monitoringandnbsp;ofandnbsp;repairandnbsp;relatedandnbsp;tasksandnbsp;andandnbsp;flagandnbsp;anyandnbsp;issuesandnbsp;forandnbsp;escalationandnbsp;asandnbsp;partandnbsp;ofandnbsp;performanceandnbsp;monitoring

Assistandnbsp;yourandnbsp;managerandnbsp;andandnbsp;teamandnbsp;byandnbsp;providingandnbsp;timelyandnbsp;businessandnbsp;informationandnbsp;onandnbsp;regionandnbsp;specificandnbsp;repairandnbsp;dataandnbsp;andandnbsp;withandnbsp;exportingandnbsp;necessaryandnbsp;repairsandnbsp;reportingandnbsp;informationandnbsp;asandnbsp;anandnbsp;overviewandnbsp;ofandnbsp;teamandnbsp;performance

Supportandnbsp;theandnbsp;regionalandnbsp;teamsandnbsp;toandnbsp;manageandnbsp;aandnbsp;reliable,andnbsp;trustedandnbsp;andandnbsp;responsibleandnbsp;repairsandnbsp;service.andnbsp;Workingandnbsp;withandnbsp;colleaguesandnbsp;inandnbsp;theandnbsp;relevantandnbsp;regionalandnbsp;teamsandnbsp;toandnbsp;ensureandnbsp;allandnbsp;stakeholdersandnbsp;areandnbsp;keptandnbsp;informedandnbsp;ofandnbsp;worksandnbsp;beingandnbsp;carriedandnbsp;out

Provideandnbsp;relevantandnbsp;telephoneandnbsp;supportandnbsp;asandnbsp;needed,andnbsp;liaisingandnbsp;withandnbsp;colleagues,andnbsp;contractorsandnbsp;andandnbsp;third-partyandnbsp;providersandnbsp;asandnbsp;appropriate

Keepandnbsp;residentsandnbsp;andandnbsp;otherandnbsp;stakeholdersandnbsp;upandnbsp;toandnbsp;dateandnbsp;withandnbsp;regularandnbsp;communication,andnbsp;tailoredandnbsp;basedandnbsp;onandnbsp;theandnbsp;complexityandnbsp;ofandnbsp;theandnbsp;caseandnbsp;andandnbsp;theandnbsp;technicalandnbsp;knowledgeandnbsp;ofandnbsp;theandnbsp;audience

Hybridandnbsp;arrangementsandnbsp;willandnbsp;beandnbsp;consideredandnbsp;afterandnbsp;successfulandnbsp;completionandnbsp;ofandnbsp;probationandnbsp;andandnbsp;contingentandnbsp;onandnbsp;performanceandnbsp;

PAYEandnbsp;andpound;19.54 Umbrellaandnbsp;andpound;25.84

Essentialandnbsp;requirements

Previousandnbsp;experienceandnbsp;inandnbsp;managingandnbsp;responsiveandnbsp;repairsandnbsp;isandnbsp;essential

Highlyandnbsp;organisedandnbsp;andandnbsp;experienceandnbsp;ofandnbsp;managingandnbsp;conflictingandnbsp;prioritiesandnbsp;inandnbsp;aandnbsp;busyandnbsp;officeandnbsp;environment

Experienceandnbsp;inandnbsp;workingandnbsp;inandnbsp;aandnbsp;customerandnbsp;serviceandnbsp;environment

Experienceandnbsp;ofandnbsp;providingandnbsp;performanceandnbsp;monitoringandnbsp;andandnbsp;commentaryandnbsp;againstandnbsp;businessandnbsp;targets

Experienceandnbsp;workingandnbsp;toandnbsp;meetandnbsp;keyandnbsp;performanceandnbsp;indicators

Excellentandnbsp;communicationandnbsp;andandnbsp;interpersonalandnbsp;skills

Problem-solvingandnbsp;andandnbsp;decision-makingandnbsp;skills.

Goodandnbsp;understandingandnbsp;ofandnbsp;theandnbsp;relevantandnbsp;legislation,andnbsp;statutoryandnbsp;andandnbsp;regulatoryandnbsp;requirementsandnbsp;