Reviews Officer
Job Description
Reviews Officer
London | Hybrid
Rate: andpound;30.77 per hour (Umbrella)
IR35 Status: Inside IR35
Initial Contract Length: 3 Months
Start Date: 1st May
Working Hours: 36 Hours
Role Summary
A local authority is seeking an experienced professional to join their Housing Services team, focusing on statutory reviews across homelessness decisions, housing register applications, and temporary accommodation suitability. This role plays a key part in ensuring decisions are legally compliant, fair, and delivered within required timeframes, while maintaining a strong customer-focused approach.
What you will do as a Reviews Officer
- Complete statutory homelessness reviews, including housing register and temporary accommodation suitability cases
- Ensure all decisions align with current legislation, statutory guidance, and internal policies
- Manage a varied and complex caseload efficiently with minimal supervision
- Liaise with service users, internal teams, and external agencies via phone, email, and face-to-face
- Accurately record case activity and maintain clear, compliant documentation
- Gather, assess, and analyse information to support robust and defensible decisions
- Deliver clear, empathetic, and professional communication at all times
What you will need as a Reviews Officer
- Proven experience completing homelessness reviews (essential)
- Experience with housing register and temporary accommodation suitability reviews (essential)
- Strong knowledge of homelessness legislation and relevant policies
- Experience in statutory decision-making within housing or homelessness
- Strong written, numerical, and analytical skills
- Experience using case management systems
- Excellent communication and interpersonal skills
- Ability to work independently in a fast-paced environment
What's on offer
- Competitive hourly rate of andpound;30.77 (Umbrella)
- Hybrid working arrangement
- Opportunity to work within a busy and impactful Housing Services team
- Potential for contract extension
Apply NOW or call Jack on (phone number removed).