Senior E-commerce Manager
Job Description
Senior Eand#8209;commerce Manager andnbsp;
Salary: Up to andpound;75,000
Location: Sutton Coldfield
Employment Type: Full-time
Reference: (phone number removed)
About Our Client
Our client - a leading precious metals and ecommerce business - is experiencing significant growth and continued investment across their digital and marketing operations. With a fast-paced product environment, a strong online presence and ambitious commercial plans, they are now seeking a highly capable Senior Eand#8209;commerce Manager to take strategic ownership of their online trading, customer journey, digital performance, and overall ecommerce strategy.
andnbsp;
This is a senior, commercially critical role combining ecommerce leadership, digital optimisation, website ownership, and close collaboration with marketing and content teams.
andnbsp;
The Role
As the Senior Eand#8209;commerce Manager, you will lead the full ecommerce function, driving online performance, customer experience, digital trading and strategic growth. You will manage a small team across content, photography, and digital output, ensuring the brand delivers an exceptional online experience aligned with commercial priorities.
andnbsp;
This role blends handsand#8209;on expertise with senior strategic influence, offering full ownership of the ecommerce roadmap.
andnbsp;
Key Responsibilities Ecommerce Strategy andamp; Leadership
If you'd like to apply, click apply, or contact Jack at Four Squared Recruitment on (phone number removed) or (url removed) to discuss the role in more detail.
Salary: Up to andpound;75,000
Location: Sutton Coldfield
Employment Type: Full-time
Reference: (phone number removed)
About Our Client
Our client - a leading precious metals and ecommerce business - is experiencing significant growth and continued investment across their digital and marketing operations. With a fast-paced product environment, a strong online presence and ambitious commercial plans, they are now seeking a highly capable Senior Eand#8209;commerce Manager to take strategic ownership of their online trading, customer journey, digital performance, and overall ecommerce strategy.
andnbsp;
This is a senior, commercially critical role combining ecommerce leadership, digital optimisation, website ownership, and close collaboration with marketing and content teams.
andnbsp;
The Role
As the Senior Eand#8209;commerce Manager, you will lead the full ecommerce function, driving online performance, customer experience, digital trading and strategic growth. You will manage a small team across content, photography, and digital output, ensuring the brand delivers an exceptional online experience aligned with commercial priorities.
andnbsp;
This role blends handsand#8209;on expertise with senior strategic influence, offering full ownership of the ecommerce roadmap.
andnbsp;
Key Responsibilities Ecommerce Strategy andamp; Leadership
- Own and deliver the ecommerce strategy to support ambitious growth targets.
- Lead online trading, customer journey optimisation, and site performance improvement.
- Oversee the ecommerce roadmap, managing new functionality, integrations, and platform enhancements.
- Provide strategic insight and reporting to senior leadership.
- Manage dayand#8209;toand#8209;day website operations, ensuring a seamless experience across all customer touchpoints.
- Oversee product uploads, categorisation, merchandising, and accuracy of all onsite content.
- Monitor site performance, UX behaviour and analytics; drive improvements in conversion rate, AOV and retention.
- Liaise with developers to deliver updates, fixes and new features.
- Lead the content and photography workflow, ensuring highand#8209;quality imagery and brandand#8209;aligned visuals.
- Oversee homepage, landing page and campaign content updates.
- Maintain brand consistency and ensure all digital assets meet quality expectations.
- Partner with PPC, paid social, SEO and CRM teams to maximise campaign performance.
- Optimise landing pages to improve traffic quality, conversions and engagement.
- Support SEO improvements across content, structure and technical areas.
- Ensure ecommerce activity aligns with marketing plans and trading priorities.
- Analyse product performance, customer behaviour and market trends to identify opportunities for growth.
- Work closely with Sales, Operations and Marketing to support product launches and trading activity.
- Review competitor activity and industry developments to maintain a marketand#8209;leading online presence.
- Lead and mentor a small ecommerce and content team.
- Foster a collaborative, commercially driven and high-performing culture.
- Support recruitment and role development as the ecommerce function expands.
- 5+ years' experience in ecommerce, online trading or digital management, preferably within a fastand#8209;paced retail or precious metals environment.
- Strong understanding of ecommerce platforms, CMS systems and UX principles.
- Dataand#8209;driven mindset with experience using GA, GTM and other analytics tools.
- Confident managing crossand#8209;functional teams including content, photography and marketing.
- Experience working with agencies across SEO, development and paid media.
- Commercially focused, detailand#8209;oriented and comfortable operating at both strategic and handsand#8209;on levels.
- Able to influence senior stakeholders and thrive in a high-growth environment.
If you'd like to apply, click apply, or contact Jack at Four Squared Recruitment on (phone number removed) or (url removed) to discuss the role in more detail.