Job Details

Service Coordinator

Job Description
Service Coordinator / Engineering Coordinator / Service Administrator required to join a leading engineering supplier.

The Service Coordinator / Engineering Coordinator / Service Administrator shall be office based near Stratford, Responsible for planning and scheduling the Field Service Engineers' work, providing service support across a range of Compressed Air Systems, including air compressors, air dryers, pneumatic systems, and control panels. Full product training provided.

This is a temporary contract for 12 months, covering maternity leave.-

The successful Service Coordinator / Engineering Coordinator / Service Administrator will ideally have experience working in a coordinator, scheduling, or similar customer service role in engineering. Full product training provided.
Package-
  • -30,00040,000 depending on experience
  • Flexible working hours
  • Pension
  • Additional Benefits
  • 25 days holiday including Bank Holidays
Service Coordinator / Engineering Coordinator / Service Administrator Role
  • Coordinate the work, assignments, and scheduling of the Service Engineers and the profitability of the Service Department.
  • Contacting customers over the phone to book work and plan for engineers.
  • Manage on call rotas and coordinate annual leave for the Engineering team.
  • Coordinate subcontractor works, raising purchase orders and managing scheduling with both customer and supplier
  • Provide updates to clients on work progress and timings.-
  • Must be able to commute to the office near Stratford.
-Service Coordinator / Engineering Coordinator / Service Administrator Requirements
  • Experience working in coordinating, scheduling, service support or similar customer service role within engineering.
  • The ability to maintain good professional working relationships with existing and new customers.
  • Proven experience as a Service Coordinator, Sales Coordinator, Service andamp; Sales Coordinator, Technical Engineer, Sales Administrator or similar.
  • Experience using Protean Oracle, simPRO, SAP, or similar systems would be advantageous.
  • Must be able to commute to the office near Stratford.
  • Happy working a 12 month temporary contract, covering maternity.-