Job Details

Spanish Speaking Export Customer Services Executive

Job Description

SPANISHandnbsp;SPEAKINGandnbsp;CUSTOMERandnbsp;SERVICEandnbsp;EXECUTIVE

LANGUAGES:andnbsp;Fluentandnbsp;Spanishandnbsp;isandnbsp;essential

LOCATIONandnbsp;:Southandnbsp;Westandnbsp;Londonandnbsp;(zoneandnbsp;3)andnbsp;-andnbsp;thisandnbsp;roleandnbsp;isandnbsp;basedandnbsp;inandnbsp;theandnbsp;officeandnbsp;Mondayandnbsp;toandnbsp;Fridayandnbsp;

SALARYandnbsp;:andnbsp;andpound;30,000andnbsp;-andnbsp;andpound;31,000andnbsp;paandnbsp;dependingandnbsp;onandnbsp;skillsandnbsp;andandnbsp;experience

COMPANYandnbsp;ANDandnbsp;BACKGROUND

Ourandnbsp;clientandnbsp;isandnbsp;aandnbsp;worldandnbsp;leadingandnbsp;exporterandnbsp;ofandnbsp;someandnbsp;ofandnbsp;theandnbsp;worldandrsquo;sandnbsp;mostandnbsp;recognisedandnbsp;brandsandnbsp;inandnbsp;theandnbsp;luxuryandnbsp;goodsandnbsp;sector.

JOBandnbsp;RESPONSIBILITIES

Thisandnbsp;isandnbsp;aandnbsp;fantasticandnbsp;opportunityandnbsp;toandnbsp;joinandnbsp;aandnbsp;veryandnbsp;friendlyandnbsp;andandnbsp;supportiveandnbsp;internationalandnbsp;customerandnbsp;serviceandnbsp;teamandnbsp;asandnbsp;theirandnbsp;Spanishandnbsp;speakingandnbsp;Exportandnbsp;Customerandnbsp;Serviceandnbsp;Executive.

Youandnbsp;willandnbsp;beandnbsp;responsibleandnbsp;forandnbsp;offeringandnbsp;fullandnbsp;B2Bandnbsp;supportandnbsp;toandnbsp;Spanishandnbsp;speakingandnbsp;clients,andnbsp;agentsandnbsp;andandnbsp;distributorsandnbsp;andandnbsp;willandnbsp;includeandnbsp;theandnbsp;followingandnbsp;dutiesandnbsp;andandnbsp;responsibilities:

Theandnbsp;typicalandnbsp;jobandnbsp;responsibilitiesandnbsp;willandnbsp;include:

  • Placingandnbsp;customerandnbsp;ordersandnbsp;forandnbsp;products
  • Advisingandnbsp;customersandnbsp;ofandnbsp;queriesandnbsp;onandnbsp;ordersandnbsp;andandnbsp;findingandnbsp;solutionsandnbsp;forandnbsp;them
  • Dealingandnbsp;withandnbsp;customerandnbsp;complaints
  • Liaisingandnbsp;withandnbsp;courierandnbsp;andandnbsp;freightandnbsp;companies
  • Monitoringandnbsp;theandnbsp;efficiencyandnbsp;ofandnbsp;theandnbsp;exportandnbsp;operationsandnbsp;inandnbsp;theandnbsp;territoriesandnbsp;youandnbsp;areandnbsp;responsibleandnbsp;for
  • Providingandnbsp;supportandnbsp;toandnbsp;theandnbsp;Exportandnbsp;Salesandnbsp;Teamsandnbsp;forandnbsp;otherandnbsp;marketsandnbsp;andandnbsp;languageandnbsp;whenandnbsp;necessary

CANDIDATEandnbsp;EXPERIENCEandnbsp;/andnbsp;SKILLS

  • Fluencyandnbsp;inandnbsp;Spanishandnbsp;isandnbsp;essential
  • Previousandnbsp;customerandnbsp;serviceandnbsp;experienceandnbsp;orandnbsp;administrativeandnbsp;experienceandnbsp;isandnbsp;essential
  • Aandnbsp;clearandnbsp;andandnbsp;confidentandnbsp;communicator
  • Aandnbsp;goodandnbsp;teamandnbsp;playerandnbsp;butandnbsp;alsoandnbsp;ableandnbsp;toandnbsp;workandnbsp;independently
  • Effectiveandnbsp;atandnbsp;prioritisingandnbsp;andandnbsp;ableandnbsp;toandnbsp;workandnbsp;toandnbsp;deadlinesandnbsp;andandnbsp;underandnbsp;pressure

SALARY

andpound;30,000andnbsp;-andnbsp;andpound;31,000andnbsp;paandnbsp;(possibleandnbsp;negotiableandnbsp;dependingandnbsp;onandnbsp;experience)andnbsp;plusandnbsp;benefits

WORKINGandnbsp;HOURSandnbsp;AREandnbsp;MONDAYandnbsp;TOandnbsp;FRIDAYandnbsp;(35andnbsp;hourandnbsp;week)andnbsp;

CONTACT:andnbsp;Lisaandnbsp;Grimes